New website shows all police calls

       In the past, citizens might see a police car in their neighborhood but not know what it was about. The Colorado Springs Police Department has recently added a link to its city website to let people know such information.

A screen capture from the Calls for Service website map shows part of the Westside. The balloons/markers represent different calls. The color and initial identify the category of call (as shown at left).
Courtesy of Colorado Springs Police

       In conjunction with a nationwide service by the Corona Solutions company, the Calls for Service site displays a zoomable map of the city with a small marker by each location to which police have been called. The same information is is also presented in list form below the map. (Note: Zooming out on the map reveals the potential to look at similar data in other cities that Corona serves around the country.)
       The markers are color-coded by categories: Violent, Disorder, Property, Proactive Policing, Noise, Traffic and Other. Clicking on any marker tells the type of call, when it was entered, the location (what block of what street), number of police cars that responded, the time they spent and the call's “police event number.”
       There is no marker field stating how long it took for police to respond.
       To access the website, open www.springsgov.com, click on the Police link, then the Calls for Service link. The direct web address is www.myneighborhoodupdate.net.
       Police emphasize that what's presented on the site is not crime data. “Not all calls for service result in a crime report being taken,” the police website clarifies.
       Users can refine the displayed data by using program functions to zoom in on different parts of town (for example, the Westside), to select date ranges and the number of “significant events” (the default is the most recent 250 calls) and to deselect categories. The Disorder category tends to have the highest calls, data indicates.
       Another feature on the site is a graph/pie chart depicting the 12-month trends for the different categories (based on the area shown on the map). The site is in beta testing, and Corona provides a link on it for users to “report a bug.”

Westside Pioneer/press release