What do you do?
Kim-Marie Coon

Where do you work and what is your title?
       My husband, Bill, and I own PostNet, a small business service center and shipping store.
What do you do there and/or what are you responsible for?
       I am in charge of the day-to-day operations of the store and customer service. Aside from bookkeeping and cleaning, I handle everything from helping customers ship their packages to printing a color book of their family history. In the last few months, I’ve gotten really good at building custom shipping boxes from sheets of corrugated cardboard to fit special items.
How long have you been doing this kind of work (total)? How long on the Westside?
        We opened our store in May 2005, so we’ve been on the Westside ever since.
What do you like best about it (other than quitting time)?
       I really like that every day is different; it’s rarely boring. I also just love our regular customers. After a while, they start to feel like family. You know that their child or spouse is in Iraq or that their daughter is doing really well away at college or they are a new grandma. I also love helping small businesses by being the back office that they don’t have in-house. It’s a great feeling when they call and say, “I really hope you can help me out with this...” and I can.
If you could change one thing (other than pay), what would it be?
       I have more fun when we’re really busy. We’re a new name in town and not everyone knows that we’re here yet or what we can do for them.
What part of your work did your training/education never prepare you for?
       I don’t think I was completely prepared for some of the unique challenges that come with being the boss of your own business. Harry Truman said, “The buck stops here.” I never realized how courageous a statement that was.
What makes working on the Westside special?
       The Westside has that sense of community that reminds me of the small town I grew up in. Not many cities have that these days. It’s very comforting to know the people around you and know that they care about what happens in your life the same way you care about them.

“What do you do?” is a regular feature in the Westside Pioneer. If you know someone who has an interesting job on the Westside (but doesn’t live here), he/she might be a candidate for this column! If you know someone who might qualify, give us a call at 471-6776.